The best IT management system is useless if it doesn’t provide insight into all activity taking place throughout the network. That’s where Panorama9 notifications, reports, and dashboards come into play.
Set thresholds on critical issues and receive e-mail or text message notifications when certain problems are discovered. You can manage these notifications so that certain admin staff is alerted when the exchange server fails to answer while others are informed when the website goes down.
Develop smarter strategies to work more efficiently, reduce help desk overload, and, ultimately, enhance end-user satisfaction with these detailed reports. Plus, track performance, highlight inventory, such as computers and servers, and identify bottlenecks before they become a serious issue
Extremely sophisticated technology is built into the Panorama9 Dashboards, which detect and notify you about behavior that appears abnormal. They also alert you 30 days prior to running out of data server disk space.
Receive a fresh report that spotlights the current health status of your network, including information about software usage, log-on history, and hardware that last appeared online. Missing hardware can be tracked via the geo-location feature.
Provide the finance department with the latest hardware and software reports within the network for assistance in the budgeting and buying process.
Reporting tools measure your help desk capabilities and assist you in making strategic decisions. Additionally, you'll be able to gauge your service quality, forecast future hardware and software trends, and get a real-time graphical overview of your project KPIs in one centralized location.
Stay on top of the status of your aging hardware, operating systems, and real-time software assets with ongoing monitoring capabilities. Extract the exact data you need and put it into CSV, PDF or Excel. Schedule your reports to run on a daily, weekly or monthly basis, and specify who will receive the information.